Our collection, use, storage, protection and disclosing practices for information that we collect from any individual who visits Our Website(s) or uses the services provided through the Platform for any purpose (“You” or “Your”).
This policy applies to information we collect:
This policy does not apply to information collected by:
Our Website is not intended for children under thirteen (13) years of age. No one under age thirteen (13) may provide any personal information to or on the Website. We do not knowingly collect personal information from children under thirteen (13). If you are under thirteen (13), do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under thirteen (13) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under thirteen (13), please contact us at Privacy@nexsystech.com. California residents under thirteen (13) years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
We collect personal and non-personal information (i) that You provide to us when using Our Platform, (ii) that You give to customer support team when communicating with us offline or via e-mail, or (iii) automatically when you use Our Platform. This collection may include several types of information about users of our Website, including:
We collect and store some or all of the personal information:
This personal information may be used to provide the products and services that You have requested with Nexsys or other entities, to process transaction(s), to send transactions confirmations and to provide customer service. We will not use the information you provided to us through our Platform for marketing purposes, and if our practices change, we will inform you of this change and, if appropriate, provide you a right to opt-out of these communications.
We may also collect non-personal information about users of Our Platform. The non-personal information that we collect on our Platform is information that by itself cannot be used to identify or contact You. Such non-personal information may include:
We may share information we collect from you, both personally identifiable and non-personally identifiable, with business partners, including, but not limited to, Your lender, Your title agent, the title insurance company, companies We use to verify your identity credentials, the purchaser of Your loan or where We reasonably believe required by law.
We have established several relationships with third-party vendors to best serve Our customers and to operate our Platform. We may employ other companies and individuals, either affiliated or unaffiliated, to perform functions on Our behalf in connection with the operation of Our Platform. Examples include video recording of transactions, storage of video recordings, and authentication-related services. These third parties may have access to Your information collected through Our Platform as needed to perform their functions but may not use it for other purposes.
From time to time, we may engage other third parties to assist in providing Platform evaluation services, order processing, fulfillment services, as well as customer service. In addition, we may engage third parties to provide services such as fraud protection and credit risk reduction, product customization, data analysis, and data cleansing. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services. We may share Your personal information in response to a court order, subpoena, government investigation, or as otherwise required by law and by Your use of the Platform, You consent to such sharing.
We may transfer Your personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event involving all or some of Our assets.
We are free to use any ideas, concepts, know-how, or techniques contained in any communication or material that You give to us or send to our Platform for any purpose whatsoever including, but not limited to, developing and manufacturing products using such information.
We may also require entities such as lenders or title agents to provide information, which may include personal information relating to a borrower or signing agent, in order to access certain features of the Platform.
Also, like many websites and mobile apps, We use "cookies" or similar technologies on our Platform, which are files stored on Your device's hard drive by Your browser or App. These cookies help Us identify Our account holders and optimize their experience on the Platform. They do not include any data that will identify You personally. They will, however, allow You to use some specialized features of the Platform.
Most browsers provide You with the option to set Your browser to accept all cookies, to notify You when a cookie is issued, or to not receive cookies at any time. The last of these, of course, means that certain personalized services may not be provided to you and, accordingly, You may not be able to take full advantage of all of the features on Our Websites. At this time, the Website does not respond to browser “do not track” signals.
From time to time, We may use the actions that customers take on our Platform to customize Our products. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve Our Platform's designs and operation and to provide Our customers with a more fulfilling experience.
You can correct data relating to You, whether provided by You or another entity, by contacting the lender, title agent or insurer associated with Your transaction. To correct the information, You need to end the session. If You have any questions or concerns about correcting or updating Your Data, please contact the lender, title agent or insurer associated with your transaction.
We have established several relationships with third-party vendors to best serve Our customers and to operate our Websites.
If You have questions during the closing process, You may call the telephone number provided in the Help section of the closing window (located on the right side of the screen on the Website). If you need assistance or would like to provide feedback after the closing process, You should contact your lender. You also may provide feedback by calling the telephone number provided in the Help section of the closing window on the Website.
We use industry-recognized security safeguards to protect your data. We secure all data that’s sent to us to protect it from loss, misuse, and unauthorized changes. We protect your data using industry-standard security products and protocols, as well as carefully developed security procedures. Our security measures are reviewed on a regular basis by both our internal team members and outside security specialists. We also hold our team members responsible for keeping your data safe. Here are some ways we do that:
We use Secure Socket Layer (SSL) encryption technology to protect Your personal information. Personally identifiable information is stored on secure servers employing firewalls. We encrypt transmitted personally identifiable information and, where appropriate, We encrypt transmitted sensitive personally identifiable information at rest.
We do not sell your data.
You may have additional rights available to you in regard to your personal information, such rights are dependent upon the laws and regulations of the state that you reside. To view your additional rights and disclosures related to such rights, please click here and select the appropriate state.
If you are a California resident, learn more about your California privacy rights at the Nexsys Privacy Notice for California Residents.
To make a request to exercise your California privacy rights, please contact us.
Nexsys Technologies LLC
Attn: Nexsys Legal
662 Woodward Avenue
Detroit, MI 48226
Please include your phone number when contacting us by mail so that we can promptly review, fulfill and reply to your request.