DETROIT, December 18, 2019 – Bringing the Great Lakes State’s mortgages into the 21st century, Quicken Loans today became the first mortgage lender to complete the mortgage process in Michigan using Remote Online Notarization (RON). This electronic mortgage closing (eClosing) was completed using the Nexsys Clear Sign℠ eClosing platform from Nexsys Technologies, a Detroit-based FinTech company providing technology services for mortgage origination and closing.
In a RON eClosing, the consumer and the notary perform a mortgage closing digitally from separate locations using the internet and an audio/video connection. The fully digital process eliminates the need for the traditional pen-and-paper-intensive closing process. Currently, 22 U.S. states permit RON eClosings.
“What’s most exciting for me are the possibilities that this new technology opens for homebuyers and those looking to refinance here in our home state,” said Jay Farner, CEO of Quicken Loans. “Imagine a homebuyer who is halfway across the country on a vacation or business trip being able to close the mortgage for their family home, or a busy nurse who only has a very short time window that doesn’t allow them to leave their workplace. I can’t wait to see all the ways we continue to make the mortgage experience easier for our clients in Michigan and throughout the country.”
Michigan’s first RON eClosing was a refinance transaction for a metro Detroit homeowner that was completed by Quicken Loans, the nation’s largest home mortgage lender. Amrock Inc., a leading national provider of title insurance, property valuations and settlement services, was the title and closing agent for the mortgage. The notary who completed the closing was Amrock’s Julie Felts, the first electronic/remote notary to be approved and registered by the State of Michigan.
“Michigan took proactive measures to allow both eNotarization and Remote Online Notarization in December 2018, and Nexsys worked closely with the Secretary of State in getting our platform fully approved to accept closings,” said Michael Lyon, Executive Vice President of Nexsys Technologies. “We are proud and humbled that Clear Sign was the first eClosing platform to close a RON transaction in Michigan. This was particularly important to us, since it’s our home state. Now we’re setting our sights on neighboring states and won’t slow down until all our clients have the ability to close their mortgage from anywhere, anytime.”
Michiganders who work with Quicken Loans and choose Amrock as their title company can close their mortgage with a RON eClosing if their refinance loan meets eligibility requirements. RON eClosings are expected to be available for purchase loans in the state in 2020.
There are three types of eClosings: Hybrid, In-Person Electronic Notarization (IPEN) and RON. In a Hybrid eClosing, the consumer and the notary meet to complete a mortgage closing with both traditionally and digitally signed documents. An IPEN eClosing is very similar to the Hybrid process, but has no pen-signed paperwork. The signing agent meets with the consumer face to face and all documents are signed digitally on a tablet or laptop. Depending upon state legislation, consumers in any state can work with Quicken Loans, Amrock and Nexsys to complete an eClosing. However, the type of eClosing available to them is dependent upon individual state legislation.
Nexsys launched Clear Sign, an eClosing platform designed to improve the speed and efficiency of mortgage closings, in April 2019. Since then, more than 60,000 mortgages have been eClosed using Clear Sign, making it the number one eClosing platform based on Mortgage Electronic Registration System (MERS) registered notes. The platform accommodates all three types of eClosings, making it a versatile platform for lenders who want to start with Hybrid eClosings, but may eventually offer RON or IPEN transactions.
In addition to Clear Sign, Nexsys created Clear HOI℠, a revolutionary platform which provides lenders and insurers a way to instantly and accurately verify coverage, resulting in improved closing times and processing costs. Nexsys’ first tool, Clear Path℠, brings together insurance, appraisal and closing documents in one location where they can be accessed by all who need them during the mortgage closing process.
About Nexsys Technologies
Nexsys Technologies is a Detroit-based FinTech company delivering innovative tech for smarter lending processes. The company’s digital real estate platforms bring lenders and providers the network, tools and intelligence they need to make the best possible transactions in real time.
The Nexsys team has earned several awards from HousingWire, including two HW Tech 100 and HW Women of Influence awards. Nexsys was also named one of 2019’s Top 10 Mortgage Solution Providers by Banking CIO Outlook. In addition, the company was awarded a U.S. patent this year for Mid-Session Live User Authentication.
About Quicken Loans/Rocket Mortgage
Detroit-based Quicken Loans is the nation’s largest home mortgage lender. The company closed nearly half a trillion dollars of mortgage volume across all 50 states from 2013 through 2018. In late 2015 Quicken Loans introduced Rocket Mortgage, the first fully digital mortgage experience. Today, 98% of all home loans originated by Quicken Loans utilize Rocket Mortgage Technology.
Quicken Loans moved its headquarters to downtown Detroit in 2010. Today, Quicken Loans and its Family of Companies employ more than 17,000 full-time team members in Detroit’s urban core. The company generates loan production from web centers located in Detroit, Cleveland and Phoenix. Quicken Loans also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked highest in the country for customer satisfaction for primary mortgage origination by J.D. Power for the past 10 years, 2010 – 2019, and also ranked highest in the country for customer satisfaction among all mortgage servicers the past six consecutive years, 2014 – 2019.
Quicken Loans was once again named to FORTUNE magazine’s “100 Best Companies to Work For” list in 2019 and has been included in the magazine’s top 1/3rd of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans “#1 Place to Work in the Country for African Americans.”
For more information and company news visit QuickenLoans.com/press-room.
About Amrock Inc.
Amrock is a leading national provider of title insurance, property valuations and settlement services. The company delivers FinTech solutions to streamline the real estate and mortgage experience for lenders, consumers and real estate professionals.
Amrock is a preferred provider to top retail mortgage lenders, with a wide range of clients throughout the residential and commercial real estate finance industries. Driven by thousands of professional partners and team members nationwide, Amrock is headquartered in the heart of downtown Detroit, Michigan with regional service centers in California, Pennsylvania and Texas and additional locations in several other states.
Find out more about Amrock at amrock.com.